Use the case reference and the private access code printed in your Atlantic Image Defense PDF or included in the secure email.
The public case number alone never opens a private case. The separate access code is required and becomes invalid when the administrator regenerates or revokes the private portal.
No access code? Contact contact@atlantic-image-defense.com and quote only your case reference. Do not send payment-card or online-banking passwords.
The recipient portal is a private, traceable communication channel for reviewing the identified matter, submitting supporting records, correcting material facts and recording a response or resolution proposal.
A public case reference alone does not open the case. A separate private code is required and can be revoked or regenerated. Repeated failed attempts may be rate-limited and logged.
Recipients should not send banking passwords, unrelated identity documents or sensitive material that is not necessary to answer the matter.
A recipient may provide licence evidence, identify a different responsible entity, correct facts, explain removal or correction, raise an objection, request counsel-to-counsel communication or submit another relevant response.
Each submitted response is time-stamped, preserved and routed for documented review against the case record.
The recipient view should expose only information needed to identify and answer the matter. Private contributor records, unrelated images and internal notes should not be disclosed without a lawful reason.
Attachments should be scanned, type-checked, hashed and access-controlled.
If a response is not received by the stated deadline, the matter remains unresolved and may be reviewed for an appropriate further step based on the preserved record, authority, jurisdiction, platform rules and applicable law.
Any settlement or licence acceptance must be explicit and separately confirmed.
These links point to official or institutional sources. Their inclusion does not mean that every text applies to every matter.
Atlantic administers rights, evidence and case-resolution workflows under documented authority. Judicial remedies and compulsory measures are pursued through competent authorities and qualified counsel where applicable.
Read process transparency
Atlantic supports photographers and rights holders with image monitoring, evidence organization, licensing review and responsible case preparation.
